At Shop4Tele, we strive to ensure your satisfaction with every purchase. We offer a comprehensive 30-day return policy on all products, including New, New Open Box, and Certified Refurbished items. Please take note of the following guidelines:
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Timeframe for Return Requests: To be eligible for a return, you must submit your request within 30 days from the date indicated on the invoice.
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Condition of Returned Products: The returned products must be in their original condition, including all original packaging, documentation, and accessories. Please ensure that the items are well-packaged to avoid any damage during return shipping.
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Restocking Fee: Please note that a 15% restocking fee will be applied to the refunded amount. This fee helps cover the cost of processing returns and ensuring product quality for future customers.
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Non-Refundable Software and Tech Support Sales: All sales of software and tech support services are final and non-refundable. We encourage you to carefully evaluate these purchases before completing your order.
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Shipping Responsibility: Customers are responsible for the shipping costs associated with returning an item. We recommend using a trackable shipping method to ensure safe and reliable delivery. Please note that shipping costs are non-refundable.
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Return Merchandise Authorization (RMA) Number: Prior to returning any item, you must obtain a Return Merchandise Authorization (RMA) number. This number helps us efficiently process your return and ensures that it is properly tracked. Please contact our customer support team to obtain your RMA number.
If you have any questions or concerns, please don't hesitate to reach out to our dedicated customer support team, who will be more than happy to assist you.
