The Avaya 9621G is a high-performing, multi-line IP phone designed for power users that handle heavy call volumes. The Avaya 9621G puts convenient features and capabilities at your fingertips, including a graphical color display, large touch screen, wideband audio, Gigabit connectivity, 2-way speakerphone, and 24 programmable buttons. The user interface is designed to improve productivity, making it the ideal choice for managers, executives, and senior sales representatives.
Display: Color display, touch screen, 3.7 inches x 2.1 inches, 4.3 inch diagonal width, 4-position adjustable tilt display
Button Module Expansion: No, does not support the Avaya BM12 or SBM24 button modules.
Fixed Feature Buttons: Speaker, mute, headset, contacts, home, history, message, phone, forwarding, and volume. Red LEDs on speaker, mute, headset, message and history
Contextual Soft Keys: 5 touch screen softkeys
Navigation Keys: None
Ethernet Connectivity: Dual Gigabit Ethernet (10/100/1000) line interface (PC Pass Through & Network Connection)
Speakerphone: Includes high-quality, 2-way speakerphone
Bluetooth: Yes, requires optional Bluetooth adapter
Headset Port: Yes
Message Waiting Indicator: Yes
Sound Quality: Wideband audio in both handset and headset. Also, handset has built-in volume boost, great for Hearing Impaired.
Audio: Supports both SIP & H.323 protocol; Standards based codec support: G.711, G.726, G.729A/B, G.722 (G.726 is not available in SIP)
Multi-language Support: Supports Arabic, Brazilian Portuguese, Simplified Chinese, Dutch, English, Canadian French, Parisian French, German, Hebrew, Italian, Japanese (Kanji, Hiragana and Katakana), Korean, Latin American Spanish, Castilian Spanish, and Russian.
Text Version: Includes English text below the buttons. This model has been discontinued by Avaya and is only available in Refurbished condition. Avaya replaced all Text models with Global versions. Global versions have Icon keys without the text below the buttons.
Supports 802.3af Power-over-ethernet (PoE)
Can also be powered via optional power adapter if PoE is not available on your network (power supply sold separately – see accessories above)
Avaya IP Office - Release 8.1 or later
Avaya Aura Communication Manager (H.323 Protocol) – Release 6.0 or later
Avaya Aura Communication Manager (SIP Protocol) – Release 6.0 or later
We provide FREE UPS Ground shipping on any online order over $99. For online
orders totaling less than $99, UPS Ground shipping is only $9.95. The offer is
valid in the continental United States.
The vast majority of our orders are shipped the same day as placed. If there is
any significant delay in your order leaving our warehouse, you will be contacted
promptly by our customer service department.
We offer UPS Ground, UPS 3 Day Select, UPS 2 Day Air, UPS Next Day Air Saver,
and UPS Next Day Air.
UPS Ground - 1-5 days depending on delivery distance (see Ground services map
UPS 3 Day Select – by 4:30 p.m. third business day to most US addresses
UPS 2 Day Air - by 4:30 p.m. second business day to most US addresses
UPS Next Day Air Saver - by 4:30 p.m. next business day to most US addresses
UPS Next Day Air - by 10:00 a.m. next business day to most US addresses