Shoretel 420 IP Phone (IP420, 10495)

In stock
MPN: 10495 UPC: 618930368796
Regular price $94.95

Mitel acquired Shoretel in 2017. All New phones will have the Mitel logo.

The Shoretel 420 is a 2-line IP Phone that meets the needs of both information workers and professionals who have occasional-to-light voice communications requirements. The Shoretel 420 features a backlit display, 6 feature keys, and dual Ethernet ports. 


  • Display: 130x28 pixel resolution, backlit display with adjustable display contrast
  • Call Appearance: 2 call appearance buttons that show incoming, active, or held calls
  • Fixed Feature Buttons: Transfer, Conference, Directory, History, Voicemail, Hold, Volume, Headset, Mute, Speaker
  • Navigation Keys: 2-way navigation keys with select button
  • Programmable Line/Feature Keys: Not Available
  • Softkeys: Not Available
  • Button Module Expansion: Not Available
  • Speakerphone: Hands-free operation (half duplex)
  • Audio: Supports G.722 Wideband Audio (HD Voice). Also supports G.711, uLaw/aLaw, G.723, G.726, G.729a, iLBC, Linear16 audio codecs.
  • Wall-Mountable: Yes, requires optional wall mount kit
  • Ethernet Connectivity: Dual Ethernet (10/100) line interface (PC Pass Through & Network Connection)
  • Bluetooth: Not Available
  • Headset Port: Includes RJ9 headset interface
  • Message Waiting Indicator: Yes
  • Adjustable Tilt Display: No
  • Network: Static or DHCP IP address assignment. SIP Protocol.

Power Requirements

  • Supports 802.3af Power-over-ethernet (PoE)
  • Can also be powered via optional power adapter if PoE is not available on your network (power supply sold separately – see optional accessories)

System Compatibility

  • Requires Shoretel Connect Cloud Service (Renamed to Mitel MiCloud Connect)
  • Can also be used on a Shoretel PBX Platform

Package Contents

  • 420 IP Phone
  • Desk Stand
  • Handset with 12 Ft. Cord
  • CAT5E Network Cable

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