The Cisco DP-9871 is a premium IP phone designed for advanced business communication needs. It features a 5-inch color touchscreen LCD display, HD voice for superior audio clarity, and dual Gigabit Ethernet ports for high-speed, reliable connectivity. Integrated Bluetooth 5.2 enables seamless wireless headset connectivity, while built-in dual-band Wi-Fi allows for flexible, cable-free deployment in any workspace.

Powered by Cisco's PhoneOS, the DP-9871 supports Cisco Unified Communication Manager (CUCM), Webex Calling, BroadWorks, and 3rd Party Cloud Calling (3PCC/OpenSIP)—all in one device—offering unmatched flexibility for hybrid and cloud-based deployments.

Features

• Display: 5-inch Color Touchscreen LCD, 1280 x 720 resolution, backlit
• Fixed Feature Buttons: Action button, Calendar button, Favorite button, Hold/Resume, Transfer, and Conference keys, Application key, Directory key, Standard keypad, Volume-control toggle key, Speakerphone, Headset, and Mute keys
• Navigation Keys:  Four-way navigation and select keys
• Programmable Line/Feature Keys: Up to 128 programmable keys that support either lines (such as directory numbers), or call features (such as speed dialing).
• Softkeys: Not available
• Action Button: Red Action button, conveniently located on the top right side of the phone, provides instant access to essential functions like emergency alerts, security, IT support, front desk, broadcast/paging, and more.
• Button Module Expansion: Supports 3x Cisco DP-9800-KEM Key Expansion Module (sold separately)
• Bluetooth: Integrated Bluetooth 5.2 for wireless headset pairing
• WiFi: Built-in dual band WiFi (2.4GHz and 5.0 GHz)
• Speakerphone: Includes high-quality, 2-way speakerphone
• Audio: Supports G.722 Wideband Audio (HD Voice)
• Wall-Mountable: Yes, requires optional Cisco 9800 Series Wall Mount Kit (DP-9800-WMK=)
• Ethernet Connectivity: Dual Gigabit Ethernet (10/100/1000) line interface (PC Pass Through & Network Connection)
• Headset Port: Includes USB-A port that supports headset connectivity
• Message Waiting Indicator: Yes
• Adjustable Tilt Display: No
• Network Security: Security is core to the design, equipped with government-grade security, so communications are encrypted end to end.
• Global Support: Uses Icon keys and supports multiple languages

Power Requirements

• Supports 802.3af Power-over-ethernet (PoE)
• Can also be powered via optional power adapter if PoE is not available on your network (power supply sold separately – see optional accessories)

System Compatibility

• Cisco Unified Communication Manager (CUCM) 12.5 or above
  • Not all CUCM versions support Cisco Desk Phone 9800 Series natively, dev pack and device enabler file (QED) might be required
• Cisco Webex Calling
• Cisco BroadWorks
• Asterisk
• Compatible with a wide variety of open-source PBX systems or Hosted Cloud Solutions (Vonage Business, Ring Central, Nextiva, 8x8, etc).
• Check with your VoIP service provider to confirm compatibility

Package Contents

• 9871 IP Phone
• Desk Stand
• Handset with cord
• Network Cable

Reference Guides

• Cisco 9871 Datasheet